Support
Find answers to common questions or send us a request — we usually reply within 1–2 business days.
General questions
How do I get started with Laserbot?
Read the user guide — it covers installation, connecting the equipment and the first launch step by step.
How do I purchase or renew a license?
Use the pricing section on the main page or contact us through the form below — we will send you the details.
How can I delete my data?
Send a request through the form below using the email associated with your account. See our Privacy Policy for details.
Technical issues
The app doesn't connect to the device
Make sure the device is powered on, both are on the same network, and the app has the required permissions. Restart the app and the device, then try again.
The app crashes or freezes
Update to the latest version and restart your device. If the problem persists, describe the steps that lead to the issue and include your device model and app version in the form below.
Contact support
You can also reach us at info@laserbot.software or Telegram @vlad_berovich.